Careers Across the Group

Wellbeing Officer

Location: Derby Campus

Position Type: Permanent, Full-Time

Working Hours: 37.5 hours per week (including 30-minute paid break)

Working Pattern: Monday to Friday

Reports To: Course Director/ Student Wellbeing Lead

Company Description

UK Management College (UKMC) is a growing higher education provider offering a range of business-focused and professional programmes. Our focus is on delivering practical, career-driven education that prepares students for real opportunities in industry. We work with experienced academics, established professionals, and industry partners to ensure our courses remain relevant, supportive, and high-quality.

Purpose of the Role

To support the delivery of the College’s wellbeing and inclusion strategy by coordinating, maintaining, and monitoring the Temporary Learning Agreement and Learning Support Plans (TLA, LSPs). The role ensures that students requiring wellbeing or learning support receive timely, accurate, and sensitive assistance, with appropriate communication across academic and administrative teams.

Key Responsibilities

·       Maintain and update the TLA LSP database, ensuring accuracy, confidentiality, and compliance with GDPR.

·       Liaise with Student Success Tutors, lecturers, Academic Services, and the Learning and Teaching Office to ensure the effective implementation of agreed student support measures.

·       Log and track referrals from wellbeing consultations, assessments, and external support services.

·       Coordinate the creation, review, and closure of TLA LSPs following wellbeing meetings or reasonable adjustment assessments.

·       Support the Wellbeing Head and Wellbeing Lead and Academic Office in analysing TLA LSP trends to inform college-wide wellbeing strategies.

·       Maintain records of students’ support progress and follow up on wellbeing action plans.

·       Communicate sensitively with students about available support and the purpose of TLA LSPs.

·       Assist with wellbeing awareness events, mental health first aid initiatives, and wellbeing data reports.

·       Ensure compliance with duty of care, safeguarding, and equality policies.

·       Support the development of digital and administrative systems for wellbeing documentation and referrals.

Essential Skills and Experience

·       Experience in student support, counselling administration, or academic services.

·       Strong organisational and data management skills.

·       Understanding of confidentiality and safeguarding principles.

·       Excellent communication and empathy in dealing with sensitive issues.

Familiarity with higher/further education settings and wellbeing referral processes.

Wellbeing Officer

Location: Newcastle Campus

Position Type: 6 Month Contract, Full Time

Working Hours: 37.5 hours per week

Working Pattern: Monday to Friday

Reports To: Student Wellbeing Lead

Company Description

UK Management College (UKMC) is a growing higher education provider offering a range of business-focused and professional programmes. Our focus is on delivering practical, career-driven education that prepares students for real opportunities in industry. We work with experienced academics, established professionals, and industry partners to ensure our courses remain relevant, supportive, and high-quality.

Purpose of the Role

To support the delivery of the College’s wellbeing and inclusion strategy by coordinating, maintaining, and monitoring the Temporary Learning Agreement and Learning Support Plans (TLA, LSPs). The role ensures that students requiring wellbeing or learning support receive timely, accurate, and sensitive assistance, with appropriate communication across academic and administrative teams.

Key Responsibilities

·       Maintain and update the TLA LSP database, ensuring accuracy, confidentiality, and compliance with GDPR.

·       Liaise with Student Success Tutors, lecturers, Academic Services, and the Learning and Teaching Office to ensure the effective implementation of agreed student support measures.

·       Log and track referrals from wellbeing consultations, assessments, and external support services.

·       Coordinate the creation, review, and closure of TLA LSPs following wellbeing meetings or reasonable adjustment assessments.

·       Support the Wellbeing Head and Wellbeing Lead and Academic Office in analysing TLA LSP trends to inform college-wide wellbeing strategies.

·       Maintain records of students’ support progress and follow up on wellbeing action plans.

·       Communicate sensitively with students about available support and the purpose of TLA LSPs.

·       Assist with wellbeing awareness events, mental health first aid initiatives, and wellbeing data reports.

·       Ensure compliance with duty of care, safeguarding, and equality policies.

·       Support the development of digital and administrative systems for wellbeing documentation and referrals.

Essential Skills and Experience

·       Experience in student support, counselling administration, or academic services.

·       Strong organisational and data management skills.

·       Understanding of confidentiality and safeguarding principles.

·       Excellent communication and empathy in dealing with sensitive issues.

Familiarity with higher/further education settings and wellbeing referral processes.

Quality Manager

Job Purpose

The Quality Manager is responsible for the operational leadership, implementation, and enhancement of the College’s academic quality assurance frameworks.

Reporting to the Director of Academic Quality within the Academic Quality Funnel, the postholder safeguards academic standards and drives continuous educational improvement across all programmes and campus locations.

The postholder leads and coordinates academic quality monitoring, curriculum moderation sampling, student voice systems, and institutional survey cycles. They work collaboratively with Course Directors, Module Leaders, and academic teams to evaluate performance, enhance the student learning journey, and ensure adherence to awarding body regulations and sector quality standards (including Office for Students Conditions B1–B5 and QAA frameworks).

Key Responsibilities

1. Academic Quality Frameworks & Assurance Cycles

• Lead the implementation, annual review, and continuous enhancement of academic quality assurance frameworks and schedules.
• Oversee the annual quality cycle across all campuses, including Course Performance Plans (CPPs) and Course Self-Evaluation Forms (CSEFs).
• Coordinate institutional preparation and evidence collation for partner university Self-Assessment Reports (SARs) (CCCU, UoW, AUB, HSU) and external academic quality reviews.
• Maintain alignment with external benchmarks, including the QAA Quality Code and OfS Conditions of Registration B1–B5.

2. Student Voice, Surveys & Continuous Enhancement

• Oversee institutional student feedback mechanisms, directing the deployment of Induction, Mid-Semester, End-of-Semester, and NSS survey campaigns across all campuses.
• Enforce institutional engagement standards, targeting a minimum 75% response rate and 95% student satisfaction benchmark.
• Oversee the institutional "You Said, We Did" action tracker, ensuring findings from Student-Staff Liaison Committees (SSLCs) and surveys lead to documented enhancements.
• Partner with the Data Quality and Compliance Officer to automate survey analytics, reporting dashboards, and student support referral triggers.

3. Academic Audit, Moderation & Standards Sampling

• Design and execute arm's-length, risk-based sampling of student assessment marking, internal moderation, and standardization logs across all modules.
• Sample a minimum 10% quota of marked scripts and PFF assessment outcomes to verify markers provide consistent, evidence-based commentary and rigorous SPaG evaluation.
• Collate, analyze, and track recommendations from External Examiner reports, ensuring action items are embedded into teaching delivery.
• Maintain arm’s-length quality oversight of the academic PFF Department, verifying assessment rubrics and rationale consistency.

4. Retention, Continuation & Educational Attainment (OfS Condition B3)

• Provide operational leadership to the Retention Working Group, monitoring longitudinal student retention, continuation, and progression data.
• Monitor attainment differentials across demographic cohorts (e.g., IMD quintiles, POLAR4, mature learners, disabled students) in collaboration with the Data QA team.
• Review and challenge Course Performance Plans (CPPs) where completion or retention indicators fall below target thresholds.

5. Academic Governance & Policy Management

• Oversee the Central Policy Register lifecycle, coordinating annual review schedules, formatting standardized coversheets, and managing approvals through the Academic Board and Quality & Standards Committee (QSC).
• Act as operational lead for the Student Surveys & Student Voice Working Group and forums that enable policy maintainence.
• Attend relevant committees, and also ensure that committee actions are recorded and closed
• Track and audit academic committee action logs to eliminate open items and ensure audit readiness.

6. Team Leadership & Resource Coordination

• Line manage, mentor, and develop the Quality Team with the Director of Academic Quality and other senior posts.
• Oversee team workload distribution, ensuring service standards are met across all campus hubs.
• Evaluate team performance through the Competency Assurance Programme (CAP Band 2–3) and annual PDP cycles.

Person Specification

• Honours degree or equivalent professional experience in academic quality, educational governance, or higher education management.

• Proven track record managing academic quality assurance, audit sampling, or curriculum enhancement within UK Higher Education.

• Experience coordinating validation, partner reviews, or SAR reporting with university partners.

• Experience line managing, mentoring, or directing academic support personnel.

• Proven experience administering and analyzing large-scale student voice and survey mechanisms.

• In-depth understanding of UK HE regulatory standards, including the QAA Quality Code and OfS Conditions B1–B5.

• Strong knowledge of student feedback cycles, course performance planning, and assessment moderation principles.

• Sound understanding of higher education student outcome metrics (continuation, completion, attainment).

• Strong analytical, reporting, and evaluative writing skills.

• High-level stakeholder management and consensus-building capabilities across academic departments.

• Assertive commitment to academic integrity and evidenced-based standards.

• Collaborative, supportive, and improvement-oriented leadership style.

Course Director – Health and Social Care 

UK Management College (UKMC) is seeking an experienced and motivated Course Director – Health and Social Care to provide academic leadership for our BSc (Hons) Health and Social Care with Foundation Year, delivered in partnership with the University of Wolverhampton. 

This is an excellent opportunity for an experienced higher education academic to combine teaching with course leadership, supporting high academic standards, positive student outcomes and a consistently high-quality learning experience across UKMC. 

Role Details 

• Job Title: Course Director – Health and Social Care 
• Salary: £48,000 – £58,000 per annum 
• Department: Academic Faculty 
• Location: Salford, with travel between UKMC campuses as required 
• Course: BSc (Hons) Health and Social Care with Foundation Year 
• Awarding Partner: University of Wolverhampton 
• Reports to: Office of the Chief Academic Officer 

About the Role 

As Course Director, you will provide academic leadership and oversight for the Health and Social Care programme across the campuses where it is delivered. 

You will work closely with Module Leaders, Lecturers, academic support teams and the awarding partner to ensure consistent course delivery, effective assessment and moderation, strong student engagement and continuous improvement. 

Teaching remains an important part of the position, and you will contribute directly to the delivery of Health and Social Care modules from Foundation Year through to final-year undergraduate study. 

You will also provide leadership to the course team, monitor academic performance and student outcomes, and ensure the programme operates in accordance with UKMC's academic requirements and those of the awarding partner. 

Key Responsibilities 

• Provide academic leadership for the BSc (Hons) Health and Social Care with Foundation Year. 
• Lead and coordinate consistent course delivery across relevant UKMC campuses. 
• Deliver engaging and high-quality teaching across Foundation Year and undergraduate levels. 
• Lead modules and support the effective planning and delivery of teaching and assessment. 
• Oversee assessment, marking, internal moderation and the timely provision of student feedback. 
• Monitor course performance and use academic data to identify areas requiring intervention or improvement. 
• Monitor student attendance, engagement, submission, retention, progression and achievement. 
• Identify students at risk and work with academic, wellbeing and student support teams to provide appropriate support. 
• Lead and support Module Leaders, Lecturers and other academic staff delivering the programme. 
• Chair and contribute to course meetings, ensuring actions are recorded, monitored and completed. 
• Support the standardisation of teaching, assessment and academic practice across groups and campuses. 
• Maintain high standards of academic integrity, safeguarding and regulatory compliance. 
• Lead the course's internal moderation processes and ensure assessment documentation is accurate and completed within required deadlines. 
• Work closely with the University of Wolverhampton and represent the course at relevant assessment and examination boards. 
• Support annual monitoring, external examiner activity, validation and periodic review processes as required. 
• Ensure student feedback and student voice are effectively captured and used to enhance the programme. 
• Maintain accurate course records and contribute to institutional reporting and academic review. 
• Support the ongoing development of teaching quality and academic practice across the course team. 
• Contribute to open days, induction, applicant events, staff development and wider College activities. 

About You 

We are looking for an experienced academic who can combine strong knowledge of Health and Social Care with effective academic leadership. 

Essential requirements include: 

• Master's degree in Health and Social Care or a closely related discipline. 
• Substantial experience of teaching within UK higher education at Foundation and undergraduate level. 
• Experience of module leadership, including assessment, marking and internal moderation. 
• Relevant academic leadership experience, ideally involving course or programme management. 
• Strong current knowledge of Health and Social Care within the UK context. 
• Knowledge of key areas including policy, safeguarding, ethics, person-centred practice and research methods. 
• Good understanding of academic quality assurance and academic integrity. 
• Evidence of supporting student engagement, retention, progression and achievement. 
• Ability to use academic and student data to inform decision-making and improvement. 
• Strong leadership, organisational and communication skills. 
• Ability to work collaboratively with academic teams and external academic partners. 
• Commitment to achieving or maintaining Fellowship of Advance HE. 
• Ability to work flexibly across UKMC campuses where required. 

Desirable 

• Doctorate in a relevant discipline. 
• Fellowship or Senior Fellowship of Advance HE. 
• Experience of course or programme leadership within UK higher education. 
• Experience of franchised or validated higher education provision. 
• Experience of working with awarding partners and external examiners. 
• Professional or practice experience within a Health or Social Care setting. 
• Active research or scholarship profile within Health and Social Care. 
• Experience of multi-campus academic delivery. 

Equality and Diversity 

UK Management College is committed to equality of opportunity and to building a diverse and inclusive workforce. We welcome applications from suitably qualified candidates from all backgrounds and will make reasonable adjustments throughout the recruitment process where required. 

Psychology Lecturer

Department: Academics

Location: Derby Campus

Position Type: Permanent

Working Hours: 37.5 hours per week

Working Pattern: Working hours may vary based on academic and teaching requirements

Reports To: Course Director

About UK Management College

UK Management College is a growing higher education provider delivering career‑focused and industry‑aligned programmes. We work closely with awarding bodies, academic partners, and professional organisations to ensure our courses are rigorous, inclusive, and aligned with current academic and professional standards.

Our psychology provision is designed to support student progression, ethical practice, and research‑informed learning across foundation and undergraduate levels.

The Role

We are seeking an enthusiastic and knowledgeable Lecturer in Psychology to join our academic team. You will contribute to high‑quality teaching and learning across foundation year and undergraduate programmes, supporting students to develop strong theoretical understanding, research skills, and ethical awareness within the discipline of psychology.

This role offers an opportunity to teach across core and applied psychological areas, contribute to curriculum development, and support student research and academic progression within a quality‑assured higher education environment.

Key Responsibilities

• Deliver high‑quality teaching across Foundation Year and undergraduate levels in core and applied areas of psychology
• Design and deliver engaging lectures, seminars, workshops, and practical sessions using blended and student‑centred approaches
• Develop and maintain up‑to‑date teaching materials on the Virtual Learning Environment, informed by current research and evidence‑based practice
• Facilitate active learning through case studies, group activities, laboratory work, and real‑world application of psychological theory
• Design, set, assess, and moderate a range of assessment types in line with module and programme requirements
• Provide timely, fair, and constructive feedback to support student learning and development
• Participate in internal moderation, standardisation, and external examiner processes to ensure academic standards
• Supervise undergraduate research projects and dissertations, supporting methodology, analysis, and academic writing
• Promote ethical practice in teaching and research, ensuring alignment with professional standards
• Monitor and support student engagement, attendance, progression, and achievement
• Contribute to module leadership, curriculum development, and programme review activities
• Participate in assessment boards, academic committees, and quality assurance processes
• Work collaboratively with awarding body partners to meet academic and partnership requirements
• Engage in ongoing professional and scholarly development to support research‑informed teaching

About You

Essential

• Postgraduate qualification in Psychology (Master’s minimum)
• First degree in Psychology or a closely related subject
• Subject expertise in one or more core areas such as biological, cognitive, social, developmental psychology, or research methods
• Experience teaching in higher education at undergraduate level
• Experience designing, assessing, and moderating academic assessments
• Ability to supervise undergraduate research projects and dissertations
• Understanding of ethical principles in psychological research and practice
• Experience supporting student engagement and progression within diverse cohorts
• Strong communication, organisational, and academic skills
• Commitment to continuous professional development and maintaining up‑to‑date subject knowledge

Desirable

• Doctoral‑level qualification in a relevant psychological discipline
• Evidence of engagement in research, scholarship, or professional psychological practice
• Experience working within quality assurance frameworks and external examiner processes
• Awareness of professional body requirements such as the British Psychological Society (BPS)
• Experience working within an awarding body partnership model

Benefits

• Competitive salary
• 28 days annual leave plus bank holidays
• Company pension scheme
• Clear academic career progression pathways
• Collaborative and inclusive academic culture
• Ongoing professional development and teaching training
• Private medical insurance
• Employee discount schemes
• Free on‑site parking
• On‑site canteen facilities
• Excellent transport links

How to Apply

If you are passionate about psychology education and supporting students to develop critical, ethical, and research‑informed perspectives, we would love to hear from you.

Apply now and join UK Management College in shaping the next generation of psychology graduates.

Role Overview

UK Management College is seeking a commercially minded and data-driven Digital Marketing Executive to support student recruitment and digital growth, based in derby campus.

The role will be responsible for generating and managing high-quality prospective student leads through paid digital channels including Meta Ads, TikTok Ads and Google Ads, while supporting the effective management, tracking and nurturing of those leads through HubSpot CRM.

The successful candidate will combine hands-on paid media expertise with strong CRM, analytics and marketing automation capabilities. They will be comfortable managing campaigns from initial setup through to lead generation, tracking, optimisation and reporting, with a strong focus on both lead volume and lead quality.

Key Responsibilities

Paid Digital Advertising and Lead Generation

• Plan, build, launch and optimise lead-generation campaigns across Meta Ads, TikTok Ads and Google Ads.
• Manage campaign targeting, budgets, placements, lead forms and landing-page traffic in line with agreed recruitment objectives.
• Monitor campaign performance closely and optimise activity to improve lead volume, lead quality and cost efficiency.
• Identify underperforming campaigns, audiences and creatives and implement appropriate optimisation actions.
• Support A/B testing of audiences, messaging, creative, lead forms and landing pages.
• Work with the wider Marketing team to ensure campaigns have the required creative assets, messaging and calls to action.

Performance Marketing

• Monitor key performance indicators including spend, cost per lead, conversion rate, lead quality and channel performance.
• Analyse campaign data to identify trends, opportunities and areas requiring improvement.
• Make evidence-based recommendations regarding campaign structure, targeting and budget allocation.
• Ensure digital activity remains aligned with student recruitment priorities and agreed campaign objectives.
• Support continuous improvement of campaign performance across the recruitment cycle.

HubSpot CRM and Lead Management

• Support the effective management of marketing-generated leads within HubSpot CRM.
• Ensure leads generated through digital campaigns are correctly captured, categorised and attributed.
• Maintain accurate lead-source, campaign and lifecycle information.
• Create and manage HubSpot lists, segmentation, properties and reporting views where required.
• Monitor lead progression and identify issues affecting data quality, lead routing or follow-up.
• Work with relevant teams to improve visibility of the journey from enquiry through subsequent recruitment stages.

Lead Quality and Tracking

• Monitor the quality of leads generated across different campaigns and advertising platforms.
• Analyse campaign performance beyond lead volume to understand which channels and audiences generate stronger prospective students.
• Maintain appropriate campaign tracking, including UTM parameters, source attribution and conversion tracking.
• Identify recurring issues such as invalid leads, inappropriate audiences or incomplete data and recommend corrective action.

Email Marketing and Automation

• Create and schedule targeted email campaigns for prospective students and relevant marketing audiences.
• Develop segmented communications based on audience, course, campus, enquiry stage or campaign source.
• Build and maintain HubSpot marketing automation workflows and lead-nurture journeys.
• Support automated follow-up communications designed to improve engagement and progression.
• Monitor email performance including delivery, open rates, click-through rates and conversion indicators.
• Test and optimise subject lines, messaging, calls to action and audience segmentation.

Reporting and Analysis

• Prepare regular digital marketing performance reports covering campaign spend, leads, cost per lead, lead quality and channel performance.
• Report on CRM activity, attribution, email marketing and automation performance.
• Provide clear recommendations based on campaign and lead data.
• Maintain accurate records of campaign performance and optimisation activity.
• Communicate significant performance issues or opportunities to the Marketing Manager.

Essential Skills and Experience

• Demonstrable experience managing paid digital advertising campaigns.
• Practical experience with Meta Ads Manager.
• Experience with Google Ads.
• Experience with, or a strong understanding of, TikTok Ads.
• Strong understanding of digital lead generation and performance marketing.
• Experience working with a CRM system, ideally HubSpot.
• Understanding of lead tracking, attribution, UTM parameters and conversion tracking.
• Experience with email marketing and marketing automation.
• Strong analytical skills and confidence interpreting campaign performance data.
• Ability to manage multiple campaigns and priorities.

Candidate Profile

The ideal candidate will be analytical, commercially aware and comfortable taking ownership of digital campaign performance. They should understand that successful lead generation is not solely about generating a high number of enquiries, but about attracting relevant, high-quality prospects who can progress through the recruitment journey. They will be confident working across advertising platforms and CRM systems, able to interpret performance data, and proactive in identifying opportunities to improve campaigns, tracking and lead nurturing.

Teaching Enhancement Quality Assurance Lead

Department: Academic

Position Type: Permanent, Full-Time

Working Hours: 37.5 hours per week

Working Pattern: Monday to Friday (with occasional weekend working

Reports To: Dean of UKMC

Travel Required: Yes – travel to other campuses within the UKMC Group

About UKMC

UK Management College (UKMC) is a growing higher education provider delivering career-focused programmes aligned with industry and professional standards. We work closely with academic staff and partners to ensure high-quality, relevant and supportive learning experiences for students.

Job Purpose

To provide strategic leadership in teaching quality, academic standards and quality assurance across the College. The role ensures excellence in classroom practice, drives continuous improvement in teaching and learning, and maintains full compliance with regulatory and institutional requirements.

Key Responsibilities

- Teaching Quality & Academic Standards

- Provide strategic leadership for teaching enhancement and quality assurance across all campuses.

- Ensure academic delivery, session reporting and classroom practice consistently meet institutional, partner, and regulatory standards.

- Drive continuous improvement in teaching quality, student engagement and academic outcomes.

Observation & Feedback

- Lead and manage a structured classroom observation framework across campuses.

- Conduct developmental observations in line with agreed schedules and compliance requirements

- Deliver detailed, constructive feedback to lecturers, supporting measurable improvement in teaching practice.

Mentoring & Academic Development

- Design, implement, and oversee a structured mentoring and coaching programme.

- Support professional development, teaching excellence and Advance HE fellowship progression.

- Identify development needs and contribute to targeted academic capability building.

Quality Assurance & Compliance

- Oversee quality assurance processes related to session reports, assessments and teaching documentation.

- Ensure alignment with curriculum standards, academic integrity, and regulatory requirements (e.g. OfS, awarding bodies).

- Provide expert guidance on safeguarding, data protection, and academic compliance.

Data, Insight & Continuous Improvement

- Analyse student feedback, retention, progression and achievement data.

- Evaluate the effectiveness of teaching practices and quality initiatives.

- Implement data-driven strategies to improve academic performance and student experience.

Collaboration & Leadership

- Work closely with the Dean and academic leadership teams to support strategic objectives.

- Deliver structured CPD programmes to enhance teaching capability across departments.

- Lead and influence academic teams, fostering a culture of excellence and continuous improvement.

Representation & External Engagement

- Represent the College in internal and external quality reviews and audits.

- Contribute to institutional planning and continuous improvement initiatives.

- Ensure academic provision meets and exceeds partner and regulatory expectations.

Person Specification

Qualifications

- PHD in Higher Education.

- Recognised teaching qualification appropriate to UK Higher Education.

- Fellowship of Advance HE

- Significant experience within UK Higher Education (Associate Professor or Professor level).

- Evidence of continuous professional development in teaching, learning and academic leadership.

- Formal training in mentoring, coaching, or educational leadership (desirable).

Experience & Knowledge

- Proven experience teaching in UK Higher Education with strong student outcomes.

- Experience conducting classroom observations and delivering developmental feedback.

- Strong knowledge of UK HE regulatory frameworks (OfS, QAA, awarding bodies).

- Experience leading mentoring, coaching, or CPD initiatives.

- Ability to analyse student data and implement improvement strategies.

Skills & Attributes

- Strong leadership and stakeholder management skills.

- Excellent communication and ability to provide constructive feedback.

- High attention to detail and commitment to academic quality and compliance.

Strong organisational and time management skills.

- Commitment to safeguarding, inclusivity and professional integrity.

- Flexibility to travel across campuses and support occasional evening/weekend activities.

- Applicants must have the right to work in the UK.

- This role is not eligible for visa sponsorship.

Outreach Officer

Department: Marketing & Student Recruitment

Location: Openshaw

Position Type: Permanent, Full-Time, Office Based

Working Hours: 37.5 hours per week

Working Pattern: Monday to Friday, 9:00am to 5:00pm

Reports To: Marketing Manager

About UK Management College

UK Management College (UKMC) is a growing higher education provider offering a range of business-focused and professional programmes. Our focus is on delivering practical, career-driven education that prepares students for real opportunities in industry. We work with experienced academics, established professionals, and industry partners to ensure our courses remain relevant, supportive, and high-quality.

The Role

The Outreach Officer plays a key role within the Marketing & Student Recruitment team, supporting the growth of UKMC's presence across schools, colleges, community organisations, businesses, and local networks.

The postholder will be responsible for sourcing outreach opportunities, building partnerships, supporting events, and generating prospective student leads while promoting UKMC within the wider community.

This position requires an enthusiastic, proactive, and people-focused individual who is confident engaging with a variety of audiences, building professional relationships, and representing UKMC externally.

The role contributes directly to student recruitment, brand awareness, community engagement, and partnership development objectives.

Key Responsibilities

Outreach, Partnerships & Relationship Building

• Identify and source relevant schools, colleges, community organisations, businesses, events, and networking opportunities.

• Build and maintain professional relationships with schools, organisations, event organisers, and community groups.

• Make initial contact, arrange meetings, and develop opportunities for partnerships, student referrals, and collaboration.

• Manage outreach opportunities from initial contact through to engagement, follow-up, and ongoing relationship management.

• Maintain accurate records of contacts, opportunities, follow-ups, and outcomes.

Events, Community Engagement & Lead Generation

• Source and support UKMC's participation in careers fairs, education events, community activities, and other relevant events.

• Represent UKMC professionally and engage with prospective students, parents, professionals, and the wider community.

• Communicate UKMC's courses, study options, and student opportunities clearly and confidently.

• Generate and accurately capture prospective student enquiries through events and outreach activities.

• Follow up with leads and work closely with the Lead Conversion team to support progression towards application.

• Support UKMC's community engagement and social responsibility initiatives.

Marketing & Business Development Support

• Support outreach activity in line with UKMC's wider marketing and student recruitment objectives.

• Identify opportunities to increase UKMC's brand awareness and visibility within the community.

• Assist with outreach materials, presentations, and event resources.

• Provide feedback on prospective student interests, questions, and market opportunities.

• Develop business development and sales opportunities through networking, relationship building, and partnership activity.

Knowledge & Experience

• Previous experience in sales, business development, outreach, recruitment, events, customer engagement, or a similar role.

• Strong communication, networking, and relationship-building skills.

• Confidence in approaching new organisations and developing professional relationships.

• Strong organisational, planning, and follow-up skills.

• Ability to manage multiple contacts, partnerships, and opportunities simultaneously.

• Commercial awareness and an understanding of lead generation and conversion processes.

• Experience working towards measurable outreach and recruitment objectives.

• Good IT and administrative skills.

• Experience within higher education, further education, or student recruitment would be advantageous.

• Experience working with schools, colleges, community organisations, or external partners is desirable.

• Experience using CRM or lead management systems is desirable.

Skills & Competencies

• Excellent verbal and written communication skills.

• Professional and confident approach when engaging with stakeholders.

• Strong networking, influencing, and presentation skills.

• Proactive and self-motivated approach to work.

• Strong organisational and time management skills.

• Results-focused with commercial awareness.

• Ability to work independently and collaboratively within a team.

• Professional and positive ambassador for UKMC.

• Ability to build and maintain long-term working relationships.

• Flexible and adaptable approach to supporting events and outreach activities.

Benefits

• 28 days annual leave (including bank holidays)

• Pension Scheme

• Professional development opportunities

• Career progression opportunities within a growing higher education organisation

• Supportive and collaborative working environment

• Free onsite parking

• Access to academic resources and support networks

• Staff engagement, recognition, and wellbeing initiatives

• Modern working environments and resources

• Opportunity to contribute to the continued growth and success of UK Management College

How to Apply

If you are a motivated and relationship-focused professional with a passion for community engagement, student recruitment, and partnership development, we would love to hear from you.

Apply today and become part of a dedicated Marketing & Student Recruitment team, helping to expand UKMC's presence within the community while supporting prospective students on their journey into higher education.

Lead Conversion Officer

Department: Marketing & Student Recruitment

Location: Openshaw

Position Type: Permanent, Full-Time, Office Based

Working Hours: 37.5 hours per week

Working Pattern: Monday to Friday, 9:00am to 5:00pm

Reports To: Marketing / Student Recruitment Manager

About UK Management College

UK Management College (UKMC) is a growing higher education provider offering a range of business-focused and professional programmes. Our focus is on delivering practical, career-driven education that prepares students for real opportunities in industry. We work with experienced academics, established professionals, and industry partners to ensure our courses remain relevant, supportive, and high-quality.

The Role

The Lead Conversion Officer plays a vital role within the Marketing & Student Recruitment team, managing and converting prospective student leads generated through UKMC's marketing and recruitment activities. The postholder will take ownership of the lead journey from initial enquiry through to application, ensuring prospective students receive timely, relevant, and professional support throughout the process.

This role requires a confident, proactive, and results-driven individual who can build strong relationships with prospective students, handle inbound and outbound communications, and maximise conversion opportunities through effective engagement across multiple communication channels.

Key Responsibilities

Lead Management, Sales & Conversion

• Manage prospective student leads from initial enquiry through to application and, where applicable, enrolment.

• Respond promptly to new enquiries and conduct outbound calls to prospective students.

• Understand prospective students' interests, circumstances, career ambitions, and educational goals.

• Provide clear and accurate information regarding UKMC programmes, entry requirements, funding options, study modes, and the application process.

• Build rapport and trust with prospective students while promoting the benefits of studying at UKMC.

• Confidently handle questions, concerns, and objections.

• Guide prospective students through the application process and explain required documentation.

• Maintain regular follow-up with prospective students throughout the recruitment journey.

• Re-engage prospective students who have become inactive or have not completed their application.

• Work towards agreed lead, application, and enrolment targets.

Multi-Channel Lead Nurturing & CRM Administration

• Maintain consistent communication with prospective students through telephone, email, WhatsApp, and other communication platforms.

• Support lead nurturing campaigns for different audiences, courses, and student intakes.

• Follow up on leads generated through marketing campaigns, events, outreach activities, and other recruitment channels.

• Maintain accurate and up-to-date records within HubSpot and other CRM systems.

• Monitor lead pipelines and ensure follow-up activities are completed within agreed timescales.

• Produce accurate records and reports to support recruitment and conversion activities.

Knowledge & Experience

• Previous experience in sales, customer service, recruitment, admissions, business development, or a similar customer-facing role.

• Experience handling telephone enquiries and conducting outbound calls.

• Experience using HubSpot or other CRM and lead management systems.

• Strong communication and interpersonal skills.

• Ability to build rapport and establish trust quickly.

• Strong organisation and follow-up skills.

• Experience working towards targets and measurable outcomes.

• Good attention to detail and record-keeping skills.

• Competent in Microsoft Office applications and communication systems.

• Experience within higher education, further education, or student recruitment would be advantageous.

• Knowledge of UK higher education and student recruitment processes is desirable.

Skills & Competencies

• Excellent verbal and written communication skills.

• Strong influencing and persuasion skills.

• Active listening and questioning skills.

• Strong customer service approach.

• Ability to identify needs and recommend appropriate solutions.

• Confident handling objections and difficult conversations.

• Strong time management and ability to manage a high volume of leads.

• Results-oriented and commercially aware.

• Resilient and able to work effectively in a target-driven environment.

• Professional, approachable, and student focused.

• Ability to work independently while contributing effectively to a wider team.

Benefits

• 28 days annual leave (including bank holidays)

• Pension Scheme

• Professional development opportunities

• Career progression opportunities within a growing higher education organisation

• Supportive and collaborative working environment

• Free onsite parking

• Access to academic resources and support networks

• Staff engagement, recognition, and wellbeing initiatives

• Modern working environments and resources

• Opportunity to contribute to the continued growth and success of UK Management College

How to Apply

If you are a motivated and target-driven professional with a passion for student recruitment and customer engagement, we would love to hear from you.

Apply today and become part of a dedicated Marketing & Student Recruitment team, helping prospective students take the next step in their educational journey while contributing to the continued success of UK Management College.

Job title: Chief Financial Officer

Department: Finance  

Location: Manchester – UK Management College, with responsibilities across UKMC and the wider Unibridge Group  

Reporting to: Group Chief Executive Officer  

Remit: UKMC, with Group-wide responsibilities and support across the wider Unibridge Group. 

Works with: Group shareholders and Board; UKMC Board and senior leadership; leadership teams across Unibridge Group organisations; Finance and Audit & Risk Committees; external auditors; banks; HMRC; insurers; professional advisers; regulators; awarding bodies; funding partners; and other relevant stakeholders. 

Salary: £100,000–£135,000 per annum  

Employment Type: Full-time, Permanent 

ABOUT UKMC AND UNIBRIDGE GROUP 

UK Management College (UKMC) is a growing higher education provider in the United Kingdom, focused on widening participation and providing accessible higher education opportunities to students from diverse and under-represented backgrounds. 

UKMC delivers partner-validated and franchised degree programmes across multiple campuses in Greater Manchester, the East Midlands and the North-East. 

UKMC forms part of the wider Unibridge Group, which includes a growing portfolio of education institutions and businesses. Each institution operates within its respective governance and regulatory framework, with the wider Group providing strategic direction and support. 

The Chief Financial Officer will be based within UK Management College's Manchester offices and will provide senior financial leadership to UKMC while also supporting the wider Unibridge Group and its institutions. 

ROLE PURPOSE 

The Chief Financial Officer (CFO) will be the senior finance executive responsible for providing strategic financial leadership, oversight and stewardship across UKMC, while also supporting the wider Unibridge Group and its colleges and institutions. 

The post holder will lead UKMC's finance function and provide Group-wide financial expertise and support in relation to financial strategy, sustainability, governance, financial modelling, reporting,

 cash and capital management, financial controls, income diversification and strategic growth. 

Beyond financial stewardship, the CFO will play a key strategic role in developing sustainable financial models, building and maintaining sophisticated financial forecasts, designing and stress-testing scenarios for growth, diversification and resilience, and supporting the development of new and diversified sources of income. 

The CFO will also provide financial leadership and support for the expansion of academic partnerships and portfolios, providing financial due diligence, business cases and investment appraisal to support strategic decision-making. 

The CFO will report to the Group Chief Executive Officer and work closely with UKMC and Unibridge Group senior leadership, Boards and relevant committees. 

KEY RESPONSIBILITIES 

A. Financial Strategy and Leadership 

• Lead UKMC's financial strategy and provide strategic financial leadership and support across the wider Unibridge Group. 
• Ensure financial strategies support the strategic plans of UKMC and relevant Group institutions and promote long-term financial sustainability. 
• Act as the principal financial adviser to the Group Chief Executive Officer, providing clear advice on financial performance, forecasts, risks, opportunities and strategic options. 
• Work closely with shareholders, Boards and senior leadership teams on significant financial and investment decisions. 
• Develop and maintain appropriate financial policies, delegation limits, approval thresholds and financial governance arrangements. 
• Lead annual financial planning and budget cycles, ensuring budgets are realistic, capacity-led and aligned with organisational plans. 
• Advise on the appropriate balance between investment, reserves, growth and financial sustainability. 
• Ensure financial decisions support educational quality, student outcomes and the long-term sustainability of UKMC and the wider Group. 

B. Financial Modelling and Sustainable Financial Models 

• Build, own and continuously maintain integrated financial models for UKMC and support consolidated and institutional financial modelling across the wider Unibridge Group. 
• Link student-number forecasts, fee income, staffing, estates, capital plans, cash flow and reserves within financial models. 
• Develop rolling short, medium and long-term financial forecasts. 
• Design and undertake scenario and sensitivity analysis covering recruitment performance, partner concentration, changes in fees or policy, cost inflation, new partnerships, new campuses and new income streams. 
• Develop sustainability metrics including surplus margins, reserves, liquidity and partner-concentration thresholds. 
• Ensure financial models are reconciled with business plans, regulatory submissions, forecasts and statutory accounts. 
• Translate complex financial information into clear, decision-ready analysis for senior leaders and Boards. 
• Maintain financial modelling approaches that reflect appropriate UK sector practice and regulatory expectations. 

C. Income Diversification and New Sources of Income 

• Lead and support the identification, appraisal and development of new and diversified income sources for UKMC and the wider Unibridge Group. 
• Identify opportunities to reduce dependency on individual partners, programmes or income streams. 
• Develop capability around grant and external funding opportunities. 
• Support the identification and pursuit of appropriate research, knowledge-exchange, government, local-authority and other funding opportunities. 
• Appraise opportunities including contract and commercial training, professional development, consultancy and appropriate commercial use of organisational assets. 
• Ensure new income initiatives are supported by robust business cases, appropriate costing, sensitivity analysis and risk assessment. 
• Establish and monitor appropriate income-diversification measures. 
• Ensure new income opportunities do not compromise educational quality, regulatory compliance or student interests. 

D. Partnerships and Portfolio Expansion 

• Provide senior financial leadership and support for the expansion of academic and strategic partnerships. 
• Undertake financial due diligence on prospective partners, universities, awarding bodies and other significant commercial relationships. 
• Model the income, costs and financial risks associated with proposed partnerships. 
• Provide financial appraisal for new programmes, subject areas, campuses and modes of delivery. 
• Ensure expansion proposals are appropriately costed and financially sustainable. 
• Support fee negotiations and financial contract terms with partner organisations. 
• Monitor the financial impact of partner dependency and significant contractual commitments. 
• Support the financial evaluation of potential acquisitions, mergers or new institutional opportunities. 
• Lead or support financial due diligence and integration planning where appropriate. 

E. Financial Planning, Reporting and Accounts 

• Lead management reporting for UKMC and support appropriate financial reporting across the wider Unibridge Group. 
• Ensure timely and accurate monthly management accounts, variance analysis, forecasts and financial commentary. 
• Oversee statutory financial reporting and annual financial statements in accordance with applicable accounting standards and legislation. 
• Lead relationships with external auditors and ensure audits are appropriately prepared and managed. 
• Ensure appropriate tax compliance, including corporation tax, VAT, PAYE and other relevant obligations. 
• Oversee key financial processes including payroll, accounts payable, accounts receivable, credit control and relevant student-fee processes. 
• Ensure financial reporting provides senior leaders and Boards with an accurate understanding of organisational financial performance. 

F. Treasury, Cash and Capital 

• Lead treasury and cash-flow management for UKMC and provide appropriate strategic support across the wider Unibridge Group. 
• Maintain robust cash-flow forecasting and liquidity management. 
• Develop and maintain appropriate banking relationships. 
• Ensure appropriate reserves and liquidity targets are established and monitored. 
• Provide early warning where financial forecasts indicate potential risks. 
• Lead or support capital planning and investment appraisal for estates, infrastructure, IT and other significant investment. 
• Advise senior leadership on appropriate funding strategies for organisational growth. 
• Ensure appropriate insurance arrangements are maintained and reviewed. 

G. Regulatory Financial Compliance 

• Lead the financial aspects of UKMC's regulatory obligations and support relevant financial compliance requirements across the wider Group. 
• Ensure financial returns, audited financial statements, forecasts and other required financial submissions are accurate and completed within required timescales. 
• Maintain appropriate internal controls over financial and related data used for regulatory and external reporting. 
• Ensure compliance with relevant Companies House and other statutory filing requirements. 
• Monitor regulatory and policy developments affecting education finance in the UK. 
• Support regulatory submissions and engagements with reconciled and evidence-based financial information. 
• Ensure consistency between financial information presented across business plans, regulatory submissions, forecasts and statutory accounts. 

H. Risk, Internal Control and Audit 

• Maintain an effective framework of financial internal controls. 
• Ensure appropriate segregation of duties, authorisation limits, reconciliations, procurement controls and fraud-prevention arrangements. 
• Maintain oversight of significant financial risks and ensure material risks are appropriately escalated. 
• Support Audit & Risk Committees and other governance bodies with accurate and transparent financial information. 
• Ensure anti-fraud, anti-bribery and anti-money-laundering arrangements are appropriately maintained. 
• Ensure financial audit actions are monitored and progressed to completion. 
• Support financial continuity and resilience planning. 

I. Financial Systems, Data and Transformation 

• Provide strategic leadership for finance systems and financial technology. 
• Support the development of modern, integrated systems for accounting, planning, payroll and procurement. 
• Improve integration between finance systems and other organisational systems. 
• Drive digitalisation, automation and continuous improvement of financial processes. 
• Improve management information and self-service financial reporting for budget holders and senior leaders. 
• Ensure financial data is appropriately governed, secure and GDPR-compliant. 
• Identify opportunities to improve efficiency, accuracy and financial control through technology. 

J. Leadership and People 

• Build, lead and develop a high-performing UKMC Finance function. 
• Provide appropriate leadership, professional support and strategic direction to finance colleagues across the wider Unibridge Group. 
• Establish clear objectives, performance expectations and development plans. 
• Support succession planning and professional development within Finance. 
• Develop financial literacy and budget-holder capability across the organisation. 
• Promote a collaborative and service-oriented Finance function that supports effective organisational decision-making. 
• Promote consistency and best practice across Finance functions. 
• Undertake any additional duties assigned by the Group Chief Executive Officer commensurate with the seniority and scope of the role. 

PROFESSIONAL STANDARDS AND EXPERIENCE 

The successful candidate will be expected to be a fully qualified accountant (ACA / ACCA / CIMA / CIPFA or equivalent) with substantial post-qualification experience at senior finance leadership level. 

The successful candidate should demonstrate: 

• Significant senior-level financial leadership experience. 
• Experience operating at CFO, Finance Director or equivalent senior level. 
• Strong experience of financial strategy, planning and modelling. 
• Experience of managing complex budgets and financial reporting. 
• Strong knowledge of financial governance, internal controls, audit and risk. 
• Experience developing sophisticated financial forecasts and scenario models. 
• Experience of supporting organisational growth and strategic investment decisions. 
• Strong commercial and financial judgement. 
• Experience leading and developing Finance teams. 
• Excellent communication and stakeholder-management skills. 
• Ability to present complex financial information clearly to senior executives and Boards. 
• Experience within higher education, education or another regulated sector would be highly desirable. 
• Experience within a multi-site or multi-entity organisation would be advantageous. 

VALUES AND CONDUCT 

The Chief Financial Officer will be expected to demonstrate the highest standards of professional and ethical conduct. 

The post holder will: 

• Act with integrity, prudence, accuracy and transparency. 
• Provide clear and candid financial advice, including where financial risks or challenges need to be addressed. 
• Protect the long-term financial sustainability of UKMC and support the sustainability of the wider Unibridge Group. 
• Ensure financial objectives do not take precedence over educational quality or student welfare. 
• Promote equality, diversity and inclusion. 
• Maintain appropriate confidentiality. 
• Exercise sound professional judgement. 
• Work collaboratively across UKMC and the wider Unibridge Group. 
• Comply with applicable governance, regulatory and professional requirements. 
• Maintain appropriate professional development and standing with their professional body. 

ADDITIONAL INFORMATION 

The Chief Financial Officer will be based at 

 and will be required to work collaboratively across UKMC and the wider Unibridge Group. 

The role may require travel between UKMC campuses, Unibridge Group locations and other locations as required. 

The duties and responsibilities outlined in this Job Description are not exhaustive. The post holder may be required to undertake other duties appropriate to the seniority and scope of the role. 

The Chief Financial Officer will be expected to comply with all relevant UKMC policies, procedures, governance requirements and regulatory obligations, together with applicable requirements when supporting other organisations within the wider Unibridge Group.