Careers Across the Group

Personal Assistant

Location: Manchester / Salford 

Salary: £30,000 per annum 

Contract Type: Full-Time 

Reporting to: Executive Assistant to Group CEO and Group Administrator

About UK Management College (UKMC)

UK Management College (UKMC) is seeking a highly organised, proactive and professional Personal Assistant to provide comprehensive administrative and operational support to senior executive leadership. Based at UKMC, this role will also support activities across The Unibridge Group, working closely with senior stakeholders and ensuring the smooth coordination of executive priorities and business operations.

The Role

As Personal Assistant, you will provide high-level administrative support, manage complex diaries and schedules, coordinate meetings and travel arrangements, prepare professional documentation, and maintain accurate records. The role requires exceptional organisational skills, discretion, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities

Executive Support

• Manage executive calendars, appointments and meeting schedules.
• Coordinate meeting requests and issue invitations.
• Prepare schedules, briefing notes and supporting information.
• Monitor correspondence and respond to routine enquiries where authorised.
• Provide day-to-day administrative support and document preparation.

Meetings and Coordination

• Organise internal and external meetings.
• Prepare agendas, meeting packs and supporting papers.
• Take meeting minutes and maintain action logs.
• Follow up on outstanding actions and deadlines.
• Support board, committee and Group-wide meetings as required.

Travel and Event Management

• Arrange domestic and international travel.
• Coordinate accommodation, transport and itineraries.
• Organise logistics for events and business engagements.
• Maintain travel documentation and expense records.

Stakeholder Liaison

• Act as a professional point of contact for internal and external stakeholders.
• Coordinate information requests across departments.
• Support project administration and progress tracking.
• Assist with Group-wide administrative activities.

Document and Records Management

• Prepare and proofread reports, letters, presentations and spreadsheets.
• Maintain electronic filing systems and confidential records.
• Ensure compliance with data protection and company policies.
• Handle sensitive information with professionalism and discretion.

What We're Looking For

Essential Requirements

• Previous experience as a Personal Assistant, Executive Assistant, Administrative Assistant, or similar role.
• Experience supporting senior executives or leadership teams.
• Excellent organisational and time management skills.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Word, Excel, PowerPoint and Outlook.
• Experience organising meetings, taking minutes and managing action trackers.
• High levels of professionalism, discretion and confidentiality.
• Excellent attention to detail and accuracy.
• Ability to work independently and manage competing priorities.

Key Competencies

• Organisation and Planning
• Communication and Relationship Building
• Adaptability and Flexibility
• Initiative and Proactivity
• Professionalism and Discretion
• Reliability and Attention to Detail

What We Offer

• Competitive salary of £30,000 per annum.
• Opportunity to work closely with senior leadership.
• Varied and engaging role across multiple business functions.
• Professional and supportive working environment.
• Opportunities for development and growth within UKMC and The Unibridge Group.

How to Apply

To apply for this exciting opportunity, please submit your CV and a covering letter outlining your suitability for the role.

UK Management College is committed to equality of opportunity and welcomes applications from all suitably qualified candidates.

Student Fees and Funding Manager

Location: Manchester

Reporting To: Head of Student Fees and Funding

Contract Type: Full-Time, Permanent

Salary: £35,000 - £40,000 per annum

Work Pattern: Office-based, 5 days per week (no hybrid working available)

Working Hours: 9am to 5pm

Job Purpose

The Student Fees and Funding Manager is responsible for leading and developing the Student Fees and Funding function across all campuses, ensuring compliance with student funding regulations, effective management of student finance operations, and delivery of institutional funding objectives. The role provides oversight of complex student finance matters, performance management, reporting, and continuous improvement initiatives.

Key Responsibilities

Leadership & Management

• Lead, manage, and develop the Student Fees and Funding team across all campuses.

• Set objectives, monitor performance, and conduct regular performance reviews.

• Deliver training and coaching to ensure staff maintain up-to-date knowledge of funding regulations and processes.

• Allocate workloads and resources to ensure service standards are maintained.

Compliance & Governance

• Ensure compliance with Student Finance England (SFE), Student Loans Company (SLC), and institutional requirements.

• Lead internal and external audit activities relating to student funding.

• Develop and maintain procedures, guidance documents, and quality assurance processes.

• Identify, manage, and mitigate funding and compliance risks.

Operational Oversight

• Oversee funding application and verification activity across all campuses.

• Monitor team caseloads, funding outcomes, and service performance.

• Take ownership of the most complex, high-risk, or escalated student finance cases.

• Act as the final escalation point for student finance issues.

Reporting & Analysis

• Produce management reports on funding applications, conversion rates, funding outcomes, and compliance metrics.

• Analyse trends, risks, and operational performance.

• Make recommendations to senior management to improve funding performance and service delivery.

• Monitor KPIs and implement improvement plans where required.

Process Improvement

• Lead initiatives to improve student finance processes and student experience.

• Review operational performance and implement efficiencies.

• Work with relevant stakeholders to improve cross-departmental processes.

Accountability

The Student Fees and Funding Manager is accountable for:

• Student finance compliance.

• Team performance and productivity.

• Funding-related audits and regulatory requirements.

• Resolution of escalated and complex cases.

• Accuracy of management information and performance reporting.

• Continuous improvement of student finance services.

Key Skills & Experience

• Experience working within student finance, student services, higher education administration, or a similar management environment.

• Strong understanding of Student Finance England (SFE) processes, funding regulations, and compliance requirements.

• Experience leading teams, managing performance, and supporting staff development.

• Excellent communication, stakeholder management, and relationship-building skills.

• Strong analytical, organisational, and problem-solving skills.

• Ability to manage competing priorities, drive service improvements, and meet deadlines.

STUDENT FEES AND FUNDING OFFICER

Location: Derby

Salary: £28,000 to £30,000

Working Hours: 9am to 5pm Mon to Fri

Working Pattern: Onsite - 5 days Office based (No hybrid work pattern available)

Reporting to: Head of Finance

Contract Type: Full-Time, Permanent

Job Purpose

The Student Fees and funding Officer is responsible for providing specialist support and guidance to students regarding tuition fee funding and financial support. The role focuses on funding verification, case management, student advice, and ensuring student finance records are accurate and up to date.

Key Responsibilities

Student Support & Guidance

• Provide professional guidance to students regarding tuition fee funding, eligibility, and available financial support.

• Support students in understanding funding requirements, evidence submission requirements, and application timelines.

• Respond to student finance enquiries and provide timely resolutions.

• Deliver a high standard of customer service throughout the student journey.

Funding Verification & Administration

• Review and verify student funding evidence in accordance with regulatory requirements.

• Process funding-related documentation accurately and efficiently.

• Monitor funding statuses and follow up on pending or unresolved cases.

• Maintain accurate and complete student finance records and case notes.

Case Management

• Manage a portfolio of student finance cases from application through to resolution.

• Assist students with funding-related issues, including evidence queries, eligibility concerns, and routine appeals.

• Escalate complex, exceptional, or high-risk cases to the Student Finance Manager where appropriate.

• Liaise with relevant stakeholders to resolve student queries.

Compliance & Data Quality

• Ensure all activities are undertaken in accordance with institutional procedures and funding regulations.

• Support audit requests by maintaining accurate records and documentation.

• Maintain confidentiality and comply with GDPR and data protection requirements.

Accountability

The Student Finance Officer is accountable for:

• Accuracy of funding verification and student finance records.

• Timely processing of student finance activities.

• Quality and accuracy of information provided to students.

• Effective management of assigned caseloads.

• Escalation of complex cases and risks in a timely manner.

Key Skills & Experience

• Experience working within student finance, student services, higher education administration, or a similar environment.

• Good understanding of Student Finance England (SFE) processes and funding requirements.

• Experience managing caseloads and resolving student enquiries.

• Excellent communication and interpersonal skills.

• Strong attention to detail and organisational skills.

• Ability to prioritise workload and meet deadlines.

STUDENT FEES AND FUNDING OFFICER

Location: Newcastle

Reporting To: Head of Student Fees and Funding

Contract Type: Full-Time, Permanent

Salary: £28,000 - £30,000 per annum

Work Pattern: Office-based, 5 days per week (no hybrid working available)

Working Hours: 9am to 5pm

Job Purpose

The Student Fees and Funding Officer is responsible for providing specialist support and guidance to students regarding tuition fee funding and financial support. The role focuses on funding verification, case management, student advice, and ensuring student finance records are accurate and up to date.

Key Responsibilities

Student Support & Guidance

• Provide professional guidance to students regarding tuition fee funding, eligibility, and available financial support.

• Support students in understanding funding requirements, evidence submission requirements, and application timelines.

• Respond to student finance enquiries and provide timely resolutions.

• Deliver a high standard of customer service throughout the student journey.

Funding Verification & Administration

• Review and verify student funding evidence in accordance with regulatory requirements.

• Process funding-related documentation accurately and efficiently.

• Monitor funding statuses and follow up on pending or unresolved cases.

• Maintain accurate and complete student finance records and case notes.

Case Management

• Manage a portfolio of student finance cases from application through to resolution.

• Assist students with funding-related issues, including evidence queries, eligibility concerns, and routine appeals.

• Escalate complex, exceptional, or high-risk cases to the Student Finance Manager where appropriate.

• Liaise with relevant stakeholders to resolve student queries.

Compliance & Data Quality

• Ensure all activities are undertaken in accordance with institutional procedures and funding regulations.

• Support audit requests by maintaining accurate records and documentation.

• Maintain confidentiality and comply with GDPR and data protection requirements.

Accountability

The Student Fees and Funding Officer is accountable for:

• Accuracy of funding verification and student finance records.

• Timely processing of student finance activities.

• Quality and accuracy of information provided to students.

• Effective management of assigned caseloads.

• Escalation of complex cases and risks in a timely manner.

Key Skills & Experience

• Experience working within student finance, student services, higher education administration, or a similar environment.

• Good understanding of Student Finance England (SFE) processes and funding requirements.

• Experience managing caseloads and resolving student enquiries.

• Excellent communication and interpersonal skills.

• Strong attention to detail and organisational skills.

• Ability to prioritise workload and meet deadlines.

STUDENT FEES AND FUNDING OFFICER

Location: Sunderland

Salary: £28,000 to £30,000

Working Hours: 9am to 5pm Mon to Fri

Working Pattern: Onsite - 5 days Office based (No hybrid work pattern available)

Reporting to: Head of Finance

Contract Type: Full-Time, Permanent

Job Purpose

The Student Fees and Funding Officer is responsible for providing specialist support and guidance to students regarding tuition fee funding and financial support. The role focuses on funding verification, case management, student advice, and ensuring student finance records are accurate and up to date.

Key Responsibilities

Student Support & Guidance

• Provide professional guidance to students regarding tuition fee funding, eligibility, and available financial support.

• Support students in understanding funding requirements, evidence submission requirements, and application timelines.

• Respond to student finance enquiries and provide timely resolutions.

• Deliver a high standard of customer service throughout the student journey.

Funding Verification & Administration

• Review and verify student funding evidence in accordance with regulatory requirements.

• Process funding-related documentation accurately and efficiently.

• Monitor funding statuses and follow up on pending or unresolved cases.

• Maintain accurate and complete student finance records and case notes.

Case Management

• Manage a portfolio of student finance cases from application through to resolution.

• Assist students with funding-related issues, including evidence queries, eligibility concerns, and routine appeals.

• Escalate complex, exceptional, or high-risk cases to the Student Finance Manager where appropriate.

• Liaise with relevant stakeholders to resolve student queries.

Compliance & Data Quality

• Ensure all activities are undertaken in accordance with institutional procedures and funding regulations.

• Support audit requests by maintaining accurate records and documentation.

• Maintain confidentiality and comply with GDPR and data protection requirements.

Accountability

The Student Fees and Funding Officer is accountable for:

• Accuracy of funding verification and student finance records.

• Timely processing of student finance activities.

• Quality and accuracy of information provided to students.

• Effective management of assigned caseloads.

• Escalation of complex cases and risks in a timely manner.

Key Skills & Experience

• Experience working within student finance, student services, higher education administration, or a similar environment.

• Good understanding of Student Finance England (SFE) processes and funding requirements.

• Experience managing caseloads and resolving student enquiries.

• Excellent communication and interpersonal skills.

• Strong attention to detail and organisational skills.

• Ability to prioritise workload and meet deadlines.

Job Title: Assistant Campus Operations Officer

Department: Campus Operations & Facilities

Reports To: Campus Manager/ Assistant Campus Manager 

Location: On-Campus

Job Type: Full-Time

Joining Date: ASAP

Working Hours:

• Monday, Tuesday and Wednesday: 1:00 PM – 9:00 PM.
• Saturday and Sunday: 9:00 AM – 5:00 PM.
• Candidates must be flexible with working hours and shift requirements.

Working Pattern / Flexibility: Core hours are Monday to Friday, but the candidate must be flexible to cover weekends, weekdays, and evenings as operational needs require (e.g., campus events, early openings, late lockups, or emergency callouts).

Salary : £26,437 per annum Depending on experience

Job Description: Assistant Campus Operations Officer

Role Overview

The Assistant Campus Operations Officer will support the Campus Manager across all operational, facilities, health & safety compliance, municipal liaison, and administrative tracking functions.

The post holder will manage campus opening and closing routines, coordinate facility staff schedules, handle daily purchasing and Civica procurement workflows, maintain the Civica asset register, generate operational and compliance reports, and liaise with local authorities.

Key Duties & Responsibilities

1. Procurement, Civica System Management & Asset Tracking

• Process and order routine, day-to-day campus supplies, equipment, and consumables using the Civica software system. 
• Purchase approved day-to-day operational items for the campus and maintain digital and physical purchase records.
• Retain, organise, and promptly upload all purchase receipts, delivery notes, and invoices into designated shared folders for the Finance team’s review and audit.
• Maintain and update the official Campus Asset Register on Civica, ensuring all new furniture, IT hardware, and plant equipment are tagged, registered, and audited.
• Check incoming deliveries, reconcile job sheets against purchase orders, and assist the Campus Manager in clearing vendor invoices with Finance.

2. Health & Safety Data Management, Compliance & Reporting

• Maintain and organise central records for all campus Health & Safety and operational data (risk assessments, accident books, incident reports, and contractor inductions).
• Generate periodic Health & Safety compliance summaries, operational status reports, and defect trackers for review by the Campus Manager and central compliance teams.
• Carry out and record statutory checks, including weekly fire alarm tests, emergency lighting inspections, fire door checks, and extinguisher servicing records.
• Conduct and document routine water hygiene monitoring (Legionella control), including temperature logging and outlet flushing regimes.
• Coordinate Portable Appliance Testing (PAT), log test records, and safely decommission faulty items.
• Assist in maintaining the campus Asbestos Register condition logs and verifying contractor safety permits prior to works commencing.
• Support the Campus Manager during internal and external audits hosted for awarding bodies and partner universities.

3. Campus Opening, Closing & Facilities Operations

• Manage and execute daily campus opening and locking procedures, ensuring all access gates, entrances, and alarmed areas are opened each morning and secured at night.
• Serve as an authorised keyholder for access control, scheduled lock-ups, and emergency out-of-hours callouts.
• Maintain and manage duty rotas and daily work schedules for on-site facility staff, front-desk personnel, and support teams. 
• Supervise on-site contracted cleaning teams, ensuring daily sanitisation standards and commercial waste collections are upheld.
• Coordinate skip hires, bulk waste removal, and general campus clearances.
• Maintain the live Campus Management Work Log, tracking defect repairs, contractor visits, and Planned Preventative Maintenance (PPM) for HVAC, electrical, plumbing, and lifts.
• Manage room configurations, timetable setups, and Display Screen Equipment (DSE) workstation adjustments.

4. Municipal, Local Council & Utilities Administration

• Act as an operational point of contact with the local City Council to resolve estate-related issues, business rates/tax matters, municipal assessments, and address registrations.
• Coordinate with utility providers (electricity, gas, water, telecoms) to submit regular meter readings, resolve billing discrepancies, and monitor service lines.
• Assist in liaising with the Royal Mail Address Development Centre regarding postal address files (PAF) and postcode designations.

5. Academic Delivery, Space Readiness & Monitoring

• Conduct morning and afternoon classroom inspections to ensure audio-visual equipment, display screens, and furniture arrangements are ready before teaching begins.
• Monitor lecturer punctuality, classroom readiness, and verify compliance with staff sign-in and sign-out registers, escalating issues to the Campus Manager.
• Liaise with the on-site IT Officer to resolve immediate technical disruptions in teaching areas.
• Prepare and supervise rooms for on-campus entry assessments in line with UKMC and partner university guidelines.

6. Events, Front-of-House & General Operational Support

• Coordinate floor layouts, AV equipment, and logistics for campus events, student induction sessions, welfare activities, and recruitment open days.
• Provide front-line support for student enquiries, onboarding documentation, and Student Finance England (SFE) query procedures.
• Track daily staff attendance logs, recording unnotified absences and repeated lateness for HR records. 
• Assist the Campus Manager with safeguarding documentation, on-site accessibility adjustments, and building inductions for new personnel.

Job Title: Assistant Campus Operations Officer

Department: Campus Operations & Facilities

Reports To: Campus Manager/ Assistant Campus Manager 

Location: On-Campus

Job Type: Full-Time

Joining Date: ASAP

Working Hours:

• Monday, Tuesday and Wednesday: 1:00 PM – 9:00 PM.
• Saturday and Sunday: 9:00 AM – 5:00 PM.
• Candidates must be flexible with working hours and shift requirements.

Working Pattern / Flexibility: Core hours are Monday to Friday, but the candidate must be flexible to cover weekends, weekdays, and evenings as operational needs require (e.g., campus events, early openings, late lockups, or emergency callouts).

Salary : £26,437 per annum Depending on experience

Job Description: Assistant Campus Operations Officer

Role Overview

The Assistant Campus Operations Officer will support the Campus Manager across all operational, facilities, health & safety compliance, municipal liaison, and administrative tracking functions.

The post holder will manage campus opening and closing routines, coordinate facility staff schedules, handle daily purchasing and Civica procurement workflows, maintain the Civica asset register, generate operational and compliance reports, and liaise with local authorities.

Key Duties & Responsibilities

1. Procurement, Civica System Management & Asset Tracking

• Process and order routine, day-to-day campus supplies, equipment, and consumables using the Civica software system. 
• Purchase approved day-to-day operational items for the campus and maintain digital and physical purchase records.
• Retain, organise, and promptly upload all purchase receipts, delivery notes, and invoices into designated shared folders for the Finance team’s review and audit.
• Maintain and update the official Campus Asset Register on Civica, ensuring all new furniture, IT hardware, and plant equipment are tagged, registered, and audited.
• Check incoming deliveries, reconcile job sheets against purchase orders, and assist the Campus Manager in clearing vendor invoices with Finance.

2. Health & Safety Data Management, Compliance & Reporting

• Maintain and organise central records for all campus Health & Safety and operational data (risk assessments, accident books, incident reports, and contractor inductions).
• Generate periodic Health & Safety compliance summaries, operational status reports, and defect trackers for review by the Campus Manager and central compliance teams.
• Carry out and record statutory checks, including weekly fire alarm tests, emergency lighting inspections, fire door checks, and extinguisher servicing records.
• Conduct and document routine water hygiene monitoring (Legionella control), including temperature logging and outlet flushing regimes.
• Coordinate Portable Appliance Testing (PAT), log test records, and safely decommission faulty items.
• Assist in maintaining the campus Asbestos Register condition logs and verifying contractor safety permits prior to works commencing.
• Support the Campus Manager during internal and external audits hosted for awarding bodies and partner universities.

3. Campus Opening, Closing & Facilities Operations

• Manage and execute daily campus opening and locking procedures, ensuring all access gates, entrances, and alarmed areas are opened each morning and secured at night.
• Serve as an authorised keyholder for access control, scheduled lock-ups, and emergency out-of-hours callouts.
• Maintain and manage duty rotas and daily work schedules for on-site facility staff, front-desk personnel, and support teams. 
• Supervise on-site contracted cleaning teams, ensuring daily sanitisation standards and commercial waste collections are upheld.
• Coordinate skip hires, bulk waste removal, and general campus clearances.
• Maintain the live Campus Management Work Log, tracking defect repairs, contractor visits, and Planned Preventative Maintenance (PPM) for HVAC, electrical, plumbing, and lifts.
• Manage room configurations, timetable setups, and Display Screen Equipment (DSE) workstation adjustments.

4. Municipal, Local Council & Utilities Administration

• Act as an operational point of contact with the local City Council to resolve estate-related issues, business rates/tax matters, municipal assessments, and address registrations.
• Coordinate with utility providers (electricity, gas, water, telecoms) to submit regular meter readings, resolve billing discrepancies, and monitor service lines.
• Assist in liaising with the Royal Mail Address Development Centre regarding postal address files (PAF) and postcode designations.

5. Academic Delivery, Space Readiness & Monitoring

• Conduct morning and afternoon classroom inspections to ensure audio-visual equipment, display screens, and furniture arrangements are ready before teaching begins.
• Monitor lecturer punctuality, classroom readiness, and verify compliance with staff sign-in and sign-out registers, escalating issues to the Campus Manager.
• Liaise with the on-site IT Officer to resolve immediate technical disruptions in teaching areas.
• Prepare and supervise rooms for on-campus entry assessments in line with UKMC and partner university guidelines.

6. Events, Front-of-House & General Operational Support

• Coordinate floor layouts, AV equipment, and logistics for campus events, student induction sessions, welfare activities, and recruitment open days.
• Provide front-line support for student enquiries, onboarding documentation, and Student Finance England (SFE) query procedures.
• Track daily staff attendance logs, recording unnotified absences and repeated lateness for HR records. 
• Assist the Campus Manager with safeguarding documentation, on-site accessibility adjustments, and building inductions for new personnel.

Fashion Management Lecturer

Department: Academics

Location: Sunderland Campus

Position Type: Permanent

Working Hours: 37.5 hours per week

Working Pattern: Working hours may vary based on academic needs

Reports To: Course Director

About UK Management College

UK Management College is a growing higher education provider delivering industry focused and career driven programmes. We work closely with academic partners, professionals, and employers to ensure our courses are relevant, inclusive, and aligned with real world practice.

We are proud to deliver the BSc Hons Fashion Management and Strategy in partnership with Arts University Bournemouth. This forward thinking programme blends fashion, business strategy, ethics, and sustainability.

The Role

We are seeking an enthusiastic and knowledgeable Lecturer in Fashion Management and Strategy to join our academic team. You will play a key role in delivering high quality, practice based teaching that equips students to become ethical, innovative, and responsible leaders within the global fashion and lifestyle industries.

This is an exciting opportunity to contribute to a values driven programme with strong industry connections, creative and business integration, and a focus on sustainability and global responsibility.

Key Responsibilities

• Deliver engaging lectures, seminars, and workshops across fashion management and strategy modules.
• Teach across areas including fashion systems, culture, and global industry structures. Consumer behaviour, segmentation, and trend analysis.
• Fashion merchandising, supply chains, and business operations. Digital marketing, social media, and content ecosystems. Sustainable and responsible fashion management.
• Design, assess, and mark coursework in line with academic and awarding body regulations.
• Support student learning, progression, and achievement, including personal tutoring responsibilities.
• Encourage critical thinking, creativity, collaboration, and innovation in learning.
• Embed ethical practice, sustainability, and inclusive teaching approaches.
• Integrate digital tools, data informed approaches, and emerging technologies including AI into teaching practice.
• Contribute to curriculum development, quality assurance activities, and academic enhancement.
• Engage with industry partners and support live briefs, independent projects, and entrepreneurial activity.

About You

Essential

• Subject expertise in fashion management, fashion business, or a related discipline.
• Experience delivering teaching or supporting learners in further or higher education.
• Ability to deliver engaging, applied, and student centred teaching.
• Strong communication, organisation, and presentation skills.
• Industry awareness and a commitment to employability focused education.
• Passion for ethics, sustainability, and global responsibility in fashion.

Desirable

• Teaching qualification or willingness to work towards one.
• Industry experience or active research within fashion or lifestyle sectors.
• Experience teaching degree level programmes.
• Familiarity with industry aligned or professionally accredited programmes.

Benefits

• Competitive salary
• 28 days annual leave plus bank holidays
• Company pension scheme
• Clear academic career progression pathways
• Collaborative and inclusive academic culture
• Private medical insurance
• Ongoing professional development and academic training
• Employee discount schemes
• Free on site parking
• On site canteen facilities
• Excellent transport links

How to Apply

If you are passionate about shaping the future of fashion education and preparing students to lead responsibly in a complex global industry, we would love to hear from you.

Apply now and join UK Management College in inspiring the next generation of fashion leaders.

Quality and Compliance Officer

Department: Quality and Compliance

Location: Openshaw

Position Type: Permanent

Working Hours: 37.5 hours per week

Working Pattern: Standard business hours with flexibility as required

Reports To: Compliance Manager

About UK Management College

UK Management College is committed to delivering high-quality, compliant, and robust systems across all areas of operation. We work collaboratively across departments to ensure regulatory standards are met while promoting a culture of continuous improvement, accountability, and best practice.

The Role

We are seeking a proactive and detail-oriented Quality and Compliance Officer to support the effective delivery of compliance, governance, and risk management activities across the organisation.

The role involves maintaining oversight of compliance systems and reporting, supporting adherence to statutory and regulatory frameworks (including OfS requirements where applicable), and contributing to audit, risk management, and business continuity processes.

You will work collaboratively across teams to embed compliance practices and ensure organisational standards are maintained and continuously improved.

Key Responsibilities

Compliance and Risk Coordination

• Support the development, implementation, and monitoring of compliance frameworks and policies

• Maintain accurate records and evidence to demonstrate compliance with regulatory and organisational requirements

• Support regulatory submissions (including OfS where applicable), ensuring accuracy and adherence to deadlines

• Assist with internal audits, reviews, and risk assessments to identify gaps and improvements

Governance

• Support governance structures, including servicing committees and meetings

• Manage systems (e.g. SharePoint) for storing, tracking, and reporting compliance documentation

• Produce clear and concise reports highlighting key findings, risks, and operational themes

Project and Systems Support

• Apply project management approaches to support compliance-related initiatives

• Assist with system improvements, process mapping, and workflow efficiencies

• Support the integration of compliance practices across departments

Collaboration and Communication

• Work collaboratively with academic and professional services teams to promote a culture of compliance

• Communicate complex regulatory information clearly to non-specialist audiences

• Support delivery of projects and ensure deadlines are met

• Represent the department at internal and external meetings when required

• Work respectfully and inclusively with a diverse range of colleagues

Professional Development and Continuous Improvement

• Maintain up-to-date knowledge of regulatory frameworks and developments in compliance and risk management

• Contribute to improving compliance tools, processes, and reporting methods

• Provide support to other departments on quality and compliance matters when required

About You

Essential

• Degree (2:1 or above) or equivalent relevant experience

• Strong understanding of compliance, risk management, and governance principles

• Knowledge of project management approaches (e.g. PRINCE2, Agile, or similar)

• Experience working collaboratively within a team or matrix environment

• Experience managing administrative or reporting processes with strong attention to detail

• Strong organisational, analytical, and communication skills

• Ability to interpret and present complex information clearly

• Ability to prioritise workload and meet deadlines in a fast-paced environment

• Proactive and solution-focused approach

Desirable

• Qualification or training in compliance, risk management, or project management

• Familiarity with UK higher education regulatory frameworks (e.g. OfS)

• Experience in a regulated or higher education environment

• Experience supporting audits or compliance activities

• Experience using systems such as SharePoint, Power BI, or similar tools

• Ability to support workshops, briefings, or training sessions

• Continuous improvement mindset with strong stakeholder engagement skills

Benefits

• 28 days annual leave (including bank holidays)

• Pension scheme

• Professional development opportunities

• Supportive and collaborative working environment

• Career progression opportunities

• Free onsite parking

How to Apply

If you are passionate about compliance, governance, and driving organisational excellence, we would love to hear from you.

Apply today and be part of a team committed to maintaining the highest standards of quality and compliance.

Quality and Compliance Officer

Department: Quality and Compliance

Location: Sunderland

Position Type: Permanent

Working Hours: 37.5 hours per week

Working Pattern: Standard business hours with flexibility as required

Reports To: Compliance Manager

About UK Management College

UK Management College is committed to delivering high-quality, compliant, and robust systems across all areas of operation. We work collaboratively across departments to ensure regulatory standards are met while promoting a culture of continuous improvement, accountability, and best practice.

The Role

We are seeking a proactive and detail-oriented Quality and Compliance Officer to support the effective delivery of compliance, governance, and risk management activities across the organisation.

The role involves maintaining oversight of compliance systems and reporting, supporting adherence to statutory and regulatory frameworks (including OfS requirements where applicable), and contributing to audit, risk management, and business continuity processes.

You will work collaboratively across teams to embed compliance practices and ensure organisational standards are maintained and continuously improved.

Key Responsibilities

Compliance and Risk Coordination

• Support the development, implementation, and monitoring of compliance frameworks and policies

• Maintain accurate records and evidence to demonstrate compliance with regulatory and organisational requirements

• Support regulatory submissions (including OfS where applicable), ensuring accuracy and adherence to deadlines

• Assist with internal audits, reviews, and risk assessments to identify gaps and improvements

Governance

• Support governance structures, including servicing committees and meetings

• Manage systems (e.g. SharePoint) for storing, tracking, and reporting compliance documentation

• Produce clear and concise reports highlighting key findings, risks, and operational themes

Project and Systems Support

• Apply project management approaches to support compliance-related initiatives

• Assist with system improvements, process mapping, and workflow efficiencies

• Support the integration of compliance practices across departments

Collaboration and Communication

• Work collaboratively with academic and professional services teams to promote a culture of compliance

• Communicate complex regulatory information clearly to non-specialist audiences

• Support delivery of projects and ensure deadlines are met

• Represent the department at internal and external meetings when required

• Work respectfully and inclusively with a diverse range of colleagues

Professional Development and Continuous Improvement

• Maintain up-to-date knowledge of regulatory frameworks and developments in compliance and risk management

• Contribute to improving compliance tools, processes, and reporting methods

• Provide support to other departments on quality and compliance matters when required

About You

Essential

• Degree (2:1 or above) or equivalent relevant experience

• Strong understanding of compliance, risk management, and governance principles

• Knowledge of project management approaches (e.g. PRINCE2, Agile, or similar)

• Experience working collaboratively within a team or matrix environment

• Experience managing administrative or reporting processes with strong attention to detail

• Strong organisational, analytical, and communication skills

• Ability to interpret and present complex information clearly

• Ability to prioritise workload and meet deadlines in a fast-paced environment

• Proactive and solution-focused approach

Desirable

• Qualification or training in compliance, risk management, or project management

• Familiarity with UK higher education regulatory frameworks (e.g. OfS)

• Experience in a regulated or higher education environment

• Experience supporting audits or compliance activities

• Experience using systems such as SharePoint, Power BI, or similar tools

• Ability to support workshops, briefings, or training sessions

• Continuous improvement mindset with strong stakeholder engagement skills

Benefits

• 28 days annual leave (including bank holidays)

• Pension scheme

• Professional development opportunities

• Supportive and collaborative working environment

• Career progression opportunities

• Free onsite parking

How to Apply

If you are passionate about compliance, governance, and driving organisational excellence, we would love to hear from you.

Apply today and be part of a team committed to maintaining the highest standards of quality and compliance.